Privacy Policy
Jax Fingerprinting respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or receiving our services.
This Privacy Policy explains the information we collect, how we use it, and the choices available to you.
Information We Collect
Depending on how you interact with Jax Fingerprinting, we may collect information such as:
- Name
- Email address
- Phone number
- Appointment information
- ORI number
- Employer or agency information
- Government-issued identification
- Fingerprint data and photographs when required for a service
- Website usage, device, browser, and technical information
How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Provide fingerprinting, notary, and related services
- Process authorized fingerprint submissions
- Respond to questions and customer-service requests
- Send appointment confirmations, reminders, and service updates
- Process payments
- Maintain security and prevent fraud
- Improve our website and services
- Meet applicable legal and regulatory requirements
Fingerprint & Identification Information
Fingerprint data, identification information, and photographs collected while providing fingerprinting services are used only for authorized service, submission, verification, and processing purposes.
We do not sell fingerprint information or use it for advertising or marketing.
How We Share Information
We may share information when reasonably necessary to provide our services, including with:
- Government agencies and licensing authorities
- Authorized background-screening systems
- Service providers that support our website and operations
- Appointment and scheduling providers
- Payment processors
- Other parties when required by law
We do not sell personal information to third parties.
SMS & Mobile Information
If you provide your mobile number and consent to receive text messages from Jax Fingerprinting, we may use that number for appointment scheduling, reminders, service updates, customer support, and other communications you have agreed to receive.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in information and consent are excluded from any information-sharing arrangements and will not be provided to third parties for their own marketing or promotional use.
You may withdraw your consent to receive text messages at any time by replying STOP.
For assistance, contact Jax Fingerprinting directly.
Message frequency may vary. Message and data rates may apply.
Cookies & Website Analytics
Our website may use cookies and analytics technologies to understand website traffic, improve functionality, and measure website performance.
You may control cookies through your browser settings.
Third-Party Services
Jax Fingerprinting may use third-party services for functions such as appointment scheduling, payment processing, website analytics, communications, and other business operations.
Information submitted directly to a third-party platform may also be subject to that provider’s privacy policy.
Data Security & Retention
We use reasonable administrative, technical, and physical safeguards to protect personal information.
Information is retained only for as long as reasonably necessary to provide our services, maintain business records, comply with applicable requirements, and resolve disputes.
No method of electronic transmission or storage can be guaranteed to be completely secure.
Your Choices
Depending on applicable law and the nature of the information involved, you may contact us to:
- Ask about personal information we maintain about you
- Request corrections
- Request deletion where legally permitted
- Withdraw consent where applicable
- Opt out of SMS communications
Some requests may be subject to identity verification, record-retention requirements, or other legal limitations.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children through the website without appropriate authorization.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact Jax Fingerprinting.